What We Collect and Why We Collect It
When you register, we collect the name, email address and phone number you provide. Every deposit or withdrawal you initiate through bKash, Nagad or Rocket generates a transaction reference that we store alongside your account wallet history — this is required to verify payments and resolve
-
1
any dispute you raise with our support team. We also collect device identifiers, browser type and session timestamps each time you log in, primarily so we can detect unauthorised access to your account. We do not sell your personal data to third parties for their own
-
2
marketing. Data shared with payment processors like bKash, Nagad and Rocket is limited to what those providers need to complete your transaction. Where we use third-party analytics tools, the data passed is aggregated and not linked to your individual account profile. Your data is stored on
-
3
servers with encryption in transit and at rest. Retention periods vary by data type: account registration data is kept for as long as your account remains active; transaction records may be retained longer where applicable law or financial regulations require it. Availability of our service and
-
4
the scope of data processing both depend on your local law and the eligible regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.